Baskill was skeptical that K16 could deliver what it promised; he’s heard plenty of rosy prognoses from contractors during his 35-year career. He agreed to allow K16 to conduct a pilot run to migrate some courses. Within days, Heriot-Watt saw that K16’s automated SystemMigration service would get rid of over 95% of the problems the university faced.
“The business case became evident that the K16 services would reduce the cost, in both time and money,” said Baskill.
K16’s software walked through each course, page by page, deciding how to handle the content and identifying unused pieces that could be ignored to help with decluttering. “K16 turns their in-depth knowledge into practical solutions quickly,” said Baskill, noting solutions were delivered in hours, not months. “I’ve yet to find something they can’t do,” he added.
K16’s excellent working relationship with Instructure ensured a smooth process, including meeting GDPR compliance requirements. “They are a truly trusted partner.” A skeptic no more, Baskill said K16 delivered more than promised, and its staff was always available.